Infrastructure, Protection, and Partnership
A single platform for mission-critical and general-purpose compute, complete backup and disaster recovery protection, and the engineering expertise to help run it all.
The Full Cloud Propeller Portfolio
Three product families built on one predictable platform: enterprise cloud compute in two tiers, Veeam-based backup in three flavors, and the support team that keeps them running—backed by an in-house professional services group for the work that happens around the edges.
Mission Critical Compute
- Intel® Xeon® 6745P — 3.6 GHz
- DDR5 ECC memory
- NVMe Ceph triple-mirror storage
- 400G networking per host
- Flat-rate Internet pricing — w/ burst and no overages
- 99.9999% uptime SLA
General Purpose Compute
- Intel® Xeon® Gold 6246R — 3.4 GHz
- DDR4 ECC memory
- HPE Alletra NVMe iSCSI storage
- 40G networking per host
- Flat-rate Internet pricing — w/ burst and no overages
- 99.99% uptime SLA
Clients can deploy MCC and GPC infrastructure, side by side, and even stretch public and private networks across environments, aligning each workload to the appropriate performance tier and consumption model. Pay As You Go and Dedicated Capacity can be mixed as needed, while all environments remain managed through our single-pane-of-glass Cloud Manager Portal.
Backup & Recovery, in Three Shapes
Complete Veeam-based protection covering off-site backup storage, on-premises licensing, and Microsoft 365. Separate from the workloads it protects, with no ingress or egress fees on any path.
Secure off-site backup storage for existing Veeam environments, with no ingress or egress fees and optional restore into Cloud Propeller compute for DR.
Enterprise Plus licensing for on-premises and private-cloud environments, covering VMware, Hyper-V, Proxmox, physical servers, and NAS workloads.
Per-user Microsoft 365 backup and recovery for Exchange, SharePoint, OneDrive, and Teams, with granular restore and independent retention.
Cloud Propeller backup and disaster recovery services can protect both cloud and on-premises environments, with no ingress or egress bandwidth charges for data transfer.
Support That Actually Supports
Every Cloud Propeller client talks to a 100% US-based, in-house NOC—no overseas tier-one gatekeeping, no ticket-routing gauntlet. Phone, email, and Slack are all real channels. The engineer who answers is the one who resolves the issue.
Three SLA options cover the range from around-the-clock mission-critical response down to per-incident coverage for self-managed environments—pick the one that matches how your team actually operates.
Mission Critical
- 24/7/365 coverage
- < 5 minute response
- Phone, email, and Slack
- For production workloads that cannot wait
Business Hours
- Mon – Fri, 9 – 5 ET
- 30 minute response
- Phone, email, and Slack
- After-hours escalation available
- For workloads with standard business uptime needs
Per-Incident
- Pay-as-you-go engineering time
- Same in-house engineers
- For self-managed environments
- Ideal for augmenting internal IT teams
Project-based Engineering Engagements
Cloud Propeller provides hands-on engineering services for work that goes beyond day-to-day support: architecture design, migrations, disaster-recovery planning and testing, colocation projects, and custom integrations. These are direct engineering engagements with the same in-house, US-based team that designs, operates, and supports our platform — scoped as projects.
Architecture & Consulting
- Environment design and sizing
- Network topology and segmentation
- Reference architectures for common workloads
- Capacity planning and cost modeling
- Post-Broadcom VMware advisory — license review, alternatives evaluation, transition strategy
Migrations
- Cross-platform migrations — VMware ↔ Hyper-V, Proxmox, bare metal, on-prem ↔ cloud
- Cutover planning with minimal downtime
- Migration validation and post-cutover support
- Free migrations into Cloud Propeller from any source — on-prem, hyperscaler, or another cloud
Disaster Recovery
- DR planning, runbooks, and RPO/RTO modeling
- Zerto-based replication design
- Recovery priority mapping for critical applications
- Scheduled failover and recovery testing
- Tabletop exercises and post-test reports
Colocation & Integration
- White-glove colocation in our Columbus, Ohio facility
- Hybrid cross-connects to Cloud Propeller compute
- Custom automation and API integration work
- Ongoing managed engagements
Not Sure Where to Start?
Tell us what you’re trying to solve. We’ll help narrow the options and recommend a practical path forward.